Resources for Physicians and Residents at Scottsdale Healthcare

Heuser Family Medicine Center

The innovative Heuser Family Medicine Center provides a setting for residents to develop a practice that provides continuing comprehensive family health care. Residents belong to patient care teams that emphasize and facilitate continuity of care. First year residents spend one or two half days per week seeing continuity patients. Second year residents spend two to three half days per week at the Center, and third year residents spend three to four half days per week there. Residents are exposed to the practical aspects of medicine during their time at the Center. Specific areas of focus include managed care, financial systems, billing, patient flow, scheduling, and personnel issues in order to prepare residents for "real world" practice upon their graduation from our program.

The Heuser Family Medicine Center is a 12,000 square foot office adjacent to the hospital. The Center has 18 exam rooms, 3 procedure rooms and a laboratory. Special equipment includes a cardiac treadmill, flexible sigmoidoscope, LEEP machine, colposcope, nasopharyngoscope, OB ultrasound, EKG machine, pulmonary function testing, hearing booth, slit lamp, and non-contact tonometer. Ready access to radiologic services is located within our medical office complex.

In the fall of 2011, Heuser Family Medicine Center became part of NOAH (Neighborhood Outreach Access to Health), a Federally Qualified Health Center – Look Alike (FQHC-LA). Please click this link ( for more information regarding our patient population and patient care services.

Our residents are exposed to a very diverse patient population at the Heuser Family Medicine Center. Pediatric patients comprise 25% of our outpatient office visits, while patients over 65 years of age comprise 20% of our outpatient office visits. Our residents gain extensive experience and skills in caring for the underserved. Forty percent of our outpatient office visits are dedicated to providing care to these individuals and their families.

Educational Resources 

We implemented our electronic medical record, NextGen, in 2007. Our residents and faculty enjoy the versatility of remote access to the electronic medical record, as well as the availability of laptop computers for use during clinical encounters.

An extensive Residency library contains textbooks, journals, CDs/videotapes and the American College of Radiology Learning File. Multimedia computers are available with instructional programs, medical decision-making tools, and patient education programs.


We are proud of our highly skilled, professional, well-trained staff at the Heuser Family Medicine Center. The residents enjoy collegial working relationships with nursing, clinical, and office staff on a daily basis.

  • Business Office Manager 
  • Clinical Nurse Manager 
  • 2 (R.N.) Care Coordinators 
  • Behavioral Health Consultant 
  • Triage Nurse 
  • 4 Medical Assistants 
  • 1 Laboratory Technician 
  • 1 Phlebotomist
  • Front Office Supervisor 
  • 8 Office Staff 
  • 6 Billing Staff 
  • 2 Referral Specialists 
  • Full-time Spanish Interpreter